Privacy Policy

Who we are

This website, ehikpumps.com, is run by EHIK (Beijing Yihaike Pump Technology Co., Ltd.). If you have a question about your personal data, email info@ehikpumps.com.

What we collect

• Inquiry form: your name or company, work email, subject, message, and any operating data you choose to include.
• Email and WhatsApp: your message and the contact details you send with it.
• Technical data: our hosting provider, Cloudflare, processes your IP address and basic request data to deliver the website and protect it from abuse. The inquiry form uses Cloudflare Turnstile to check that it is sent by a person.
• Analytics: we use Google Analytics to understand how visitors use the website, for example which pages are viewed, the type of device and the approximate location. Visitors in the European Union, the European Economic Area, the United Kingdom and Switzerland are asked for consent first, and analytics cookies are set only after they agree.

How we use it

• To answer your inquiry and prepare quotations and technical proposals.
• To follow up on your project and provide support.
• To keep the website secure and to improve it.

We do not sell your personal data. We do not add you to a mailing list without asking you first.

Who we share it with

We share data only with service providers that help us run the website and our email, such as Cloudflare, Google and our email provider, and only as needed for these purposes. We may also share data when the law requires it.

Where it is processed

EHIK is based in China. Your data may be processed in China and in other countries where our service providers operate.

How long we keep it

We keep inquiry information for as long as we need it to answer you, support your project and keep our business records. After that, we delete it.

Your choices and rights

You can ask us to show, correct or delete the personal data we hold about you. Email info@ehikpumps.com. If you are in the EU, EEA, UK or Switzerland, you also have rights under data protection law, including the right to object to processing and to complain to your local data protection authority.

Cookies

The main functions of this website do not need cookies. Cloudflare Turnstile may use technical cookies for security. Google Analytics cookies are used only as described above.

Changes to this policy

We may update this page. The date at the top shows the latest version.